1. INTRODUCTION
Ideasand.Com Technologies Pvt. Ltd. ("we," "us," or "our") is committed to protecting the privacy and security of all personal information collected through our operations. As a leading provider of IT services, software development, and telecom solutions, we understand the importance of maintaining the confidentiality and integrity of your data. This comprehensive Privacy Policy outlines in detail our practices regarding the collection, use, disclosure, and protection of personal information when you engage with our services, visit our website (www.ideasand.com), or interact with us through any other channels.
This document serves as our commitment to transparency in data handling practices and compliance with applicable privacy laws and regulations, and other relevant data protection frameworks.
2. SCOPE AND APPLICATION
- This Privacy Policy applies to:
- All visitors to our website
- Business partners and vendors
- Job applicants
- Any individual whose personal data we process in the course of our business operations
3. DETAILED INFORMATION WE COLLECT
3.1 Personal Information
We may collect the following categories of personal information:
Identification Information:
- Full name
- Contact details (email address, phone number)
- Job title and professional designation
- Company affiliation
Financial Information (where applicable):
- Billing address
- Payment details
- Tax identification numbers
- Invoice history
Business Information:
- Company name and address
- Industry sector
- Project requirements and specifications
Technical Information:
- IP addresses
- Device identifiers
- Browser type and version
- Operating system details
3.2 Non-Personal Information
We automatically collect certain non-personal information through various technologies, including:
- Website usage statistics
- Clickstream data
- Cookie information (see Section 9 for details)
- Aggregated analytics data
3.3 Special Categories of Data
We do not intentionally collect sensitive personal data (such as racial or ethnic origin, political opinions, religious beliefs, genetic data, biometric data, health information, or sexual orientation) unless required by law or with explicit consent:
4. METHODS OF DATA COLLECTION
We gather information through multiple channels:
Direct Collection:
- When you submit inquiries through our website
- During contract negotiations and service agreements
- Through email, phone, or in-person communications
- When you register for events or webinars
Third-Party Sources:
- Business partners and affiliates
- Publicly available professional networks
- Service providers assisting with lead generation
- Marketing and advertising platforms
Automatic Collection:
- Via website cookies and tracking technologies
- Through server logs and analytics tools
- From our customer relationship management (CRM) systems
5. PURPOSES OF DATA PROCESSING
We handle personal information based on the following lawful grounds and for the following purposes:
5.1 Contractual Necessity
- To fulfill our obligations under service agreements
- To provide requested IT solutions and consulting services
- To process transactions and maintain financial records
- To deliver customer support and technical assistance
5.3 Legal Compliance
- To meet tax and accounting requirements
- To respond to lawful requests from authorities
- To maintain records as required by applicable laws
5.2 Legitimate Business Interests
- To improve and develop our products and services
- To conduct market research and analysis
- To prevent fraud and enhance security
- To manage our business operations efficiently
5.4 With Your Consent
- For marketing communications
- For participation in surveys or research
- For any other purposes where explicit consent is required
6. DATA SHARING AND DISCLOSURE PRACTICES
We maintain strict confidentiality of your personal information and disclose it only under the following circumstances:
6.1 Within Our Organization
- To relevant departments (sales, technical, support) as needed
- To management for business decision-making
- To quality assurance teams for service improvement
6.3 Business Transfers
In the event of:
- Mergers or acquisitions
- Asset sales
- Corporate restructuring
We maintain strict confidentiality of your personal information and disclose it only under the following circumstances:
6.2 With Service Providers
We engage carefully vetted third-party service providers for:
- Cloud hosting and data storage
- Payment processing
- Marketing and analytics
- Customer relationship management
- Professional advisory services
All service providers are contractually bound to maintain confidentiality and implement appropriate security measures.
6.4 Legal Requirements
We may disclose information when required by:
- Court orders
- Government regulations
- Law enforcement requests
- Legal proceedings
7. INTERNATIONAL DATA TRANSFERS
As a global IT service provider, we may transfer personal data across borders. All international transfers are conducted with appropriate safeguards, including:
- Standard Contractual Clauses (SCCs)
- Binding Corporate Rules (where applicable)
- Other legally recognized transfer mechanisms
We ensure that all data transfers comply with applicable data protection laws and that recipients provide adequate levels of protection
8. DATA SECURITY MEASURES
We implement a comprehensive, multi-layered security framework that includes:
8.1 Technical Safeguards
- Enterprise-grade encryption (in transit and at rest)
- Firewalls and intrusion detection systems
- Regular security patching and updates
- Secure coding practices for all software development
8.3 Physical Security
- Secure data center facilities
- Access control systems
- Environmental protections
8.2 Organizational Controls
- Strict access controls and role-based permissions
- Employee training on data protection
- Confidentiality agreements for all staff
- Regular security audits and assessments
While we employ industry-standard measures, we acknowledge that no system can be completely secure. We encourage users to practice good security hygiene when interacting with our services.
9. COOKIE POLICY AND TRACKING TECHNOLOGIES
9.1 Types of Cookies Used
- Essential Cookies: Necessary for website functionality
- Performance Cookies: Help improve user experience
- Analytics Cookies: Provide usage statistics
- Marketing Cookies: Enable targeted advertising
9.2 Cookie Management
Users can control cookie preferences through:
- Browser settings
- Our cookie consent banner
- Third-party opt-out tools
Disabling certain cookies may affect website functionality.
10. DATA RETENTION PRACTICES
We retain personal information only for as long as it is necessary to fulfill the following purposes
- The purposes for which it was collected
- Compliance with legal obligations
- Resolution of disputes
- Enforcement of agreements
Our retention periods are based on
- Legal requirements
- Business needs
- The nature of the information
11. PROTECTION OF MINORS' DATA
Our digital platforms and services are designed for business professionals and are not intended for use by individuals under the age of 16. We maintain strict protocols to avoid collecting personal data from minors.
In the rare instance that we inadvertently gather such information, we will immediately take appropriate measures to delete it from our systems.
12. EXTERNAL WEBSITE LINKS
While browsing our website, you may encounter links directing you to third-party websites or digital services. Please be aware that:
- These third-party websites are governed by their own privacy policies
- We do not control and are not responsible for their content or data practices
- We strongly recommend reviewing the privacy statements of any third-party sites before providing personal information
13. POLICY REVISIONS AND UPDATES
To ensure ongoing compliance with evolving regulations and to reflect improvements in our data practices, we reserve the right to modify this Privacy Policy periodically. Significant changes may include:
- Adjustments to our data collection methods
- Implementation of new security measures
- Updates to comply with new legal requirements
We will communicate important updates through:
- Prominent notices on our website
- Direct notifications to registered users when appropriate
- Clear indication of the most recent revision date at the top of this document
14. CONTACT US
Website: Ideasand.com
Email: Office@ideasand.com
Phone: +91-8860569997
We are committed to addressing all legitimate privacy inquiries and requests within the timelines prescribed by relevant data protection legislation in your jurisdiction.